Shipping & Return Policy
Shipping
Because we strive to offer our customers the best prices possible on all of our products, we do allocate most of the shipping cost to the customer at checkout. This cost is based on weight and size of the product(s) and the location to which the product is being shipped. Orders are shipped within 3-5 business days of purchase.
The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the carrier. Therefore, we are not responsible for delays in shipping, lost items or products marked "Delivered" by the carrier. All orders will receive a tracking number once the order has been shipped. If tracking states that your order has been delivered, it is YOUR responsibility to contact the carrier and file a claim if necessary. If a package is lost or stolen, we are not responsible for refunding or replacing merchandise.
Returns
Return items MUST be postmarked within 14 days of receiving your order and will receive funds back onto the original form of payment for the returned sale. Merchandise must be in original condition, including original packaging in order to receive a credit for your purchase. Return shipping and handling is the customer’s responsibility and shipping charges on the original purchase will not be credited back to you. You may return to us via the carrier of your choice, but we recommend obtaining tracking on your package. All SALE merchandise are Final Sale and cannot be returned. We reserve the right to reject any item returned to us. Any items that appear to have been altered or are received by us after the return period will be returned to the customer at the customer’s expense. If postage to return the item(s) is not paid within 5 days of receiving return, the item(s) will be donated to the charity of our choice.
Returns should be addressed to:
Bazara
508 Broadway St
Alexandria, MN 56308
Please include your invoice or a note with your name and order # along with the items being returned.
Damaged/Defective Items
Please inspect your order immediately upon receipt. If you believe you have received defective or damaged merchandise, you MUST contact us within 3 days of receipt. No exceptions. If we do not receive notification that you have received a damaged item in 3 days, the return will be rejected for any credit.
If you receive a defective item, please do as follows:
- Use your smartphone to take pictures of the defective or damaged area and email the images to bazaradesigns@gmail.com
- Indicate "Damaged" in the subject line.
- Include the order # and product name of the item.
Once an order has been placed, the order cannot be canceled and items cannot be removed from the order.